For residents
Know exactly what you paid for, and what happened to it.
Your Ovend account is the same account your estate administrator set you up with — one login, one meter, one history.
One secure account
Sign in once to see everything tied to your estate membership and meter.
Your meter, at a glance
See the meter your estate admin has assigned to you — you don't manage this yourself.
Pay for utility credit
Buy water credit by card where available, or by bank transfer where your estate uses manual confirmation.
Tokens when confirmed
Once your payment is confirmed, your token appears — never before, and never for a failed payment.
Full transaction history
Every purchase you've made is listed with its status: confirmed, pending, or failed.
Notifications
Know when a payment is confirmed or needs your attention, without having to check back constantly.
A pending payment is not a token
If you pay by bank transfer, your payment shows as pending until your estate admin confirms it against their bank records. A pending or failed payment never carries a valid token — if something looks wrong with a transfer you've made, contact your estate administrator, since they manage confirmation and any account or meter corrections.
- ConfirmedToken issued
- PendingAwaiting confirmation
- FailedNo token issued
Get started
Is your estate on Ovend yet?
If your estate administrator hasn't set up Ovend yet, point them to this site — or have them reach out to us directly.